Caring Telephone Sales. How to Sell with Maximum Conversion Without Compromises

Caring Telephone Sales. How to Sell with Maximum Conversion Without Compromises

Can you sell over the phone without pressure, manipulation, and intrusiveness? After reading this book, you can confidently say: «Yes!».
In your hands is a practical guide to building sales through trust, attention, and care.
Instead of harsh techniques of «pushing», you... will find effective scripts, real dialogue examples, and proven tools that will help make calls comfortable for both the seller and the buyer.
You will learn:
• how to turn a conversation into a consultation, not an interrogation;
• how to identify the true needs of the client;
• how to effectively handle objections without arguments and pressure;
• how to build repeat contacts and close deals;
• what values to convey so that clients return again and again.
This book is for managers, entrepreneurs, and sales department heads who strive to increase effectiveness while maintaining respect and trust from clients.

Author: Игорь Мельник

Printhouse: Eksmo

Series: Business. How It Works in Russia

Age restrictions: 12+

Year of publication: 2025

ISBN: 9785600048034

Number of pages: 160

Size: 220x150x14 mm

Cover type: твердая

Weight: 295 g

ID: 1726222

Can you sell over the phone without pressure, manipulation, and intrusiveness? After reading this book, you can confidently say: «Yes!».

In your hands is a practical guide to building sales through trust, attention, and care.

Instead of harsh techniques of «pushing», you will find effective scripts, real dialogue examples, and proven tools that will help make calls comfortable for both the seller and the buyer.

You will learn:

• how to turn a conversation into a consultation, not an interrogation;

• how to identify the true needs of the client;

• how to effectively handle objections without arguments and pressure;

• how to build repeat contacts and close deals;

• what values to convey so that clients return again and again.

This book is for managers, entrepreneurs, and sales department heads who strive to increase effectiveness while maintaining respect and trust from clients.

Available from suppliers

Expected delivery time – up to 2 weeks

€ 14.39

Available from suppliers

Expected delivery time – up to 2 weeks

€ 14.39