Terms of Use
This agreement is concluded between SIA "KORS N", registration No. 40003510611, legal address: Latgales street 377-78, Riga, LV-1063 (hereinafter referred to as the Company), and a natural or legal person (hereinafter referred to as the Customer) who purchases goods in the Company's online store: mnogoknig.com (hereinafter referred to as the online store).
1. Subject of the Agreement
A distance contract is an agreement between the Customer and the Company based on an offer made by the Company via the Internet. This contract applies to all orders placed in the Company's online store.
2. Entry into Force
The distance contract comes into effect after the Customer places an order via the Internet and receives confirmation from the Company, which is automatically sent by email after the order is completed. The order and its confirmation are considered received when the parties have access to them.
3. General Order Conditions
The Customer may shop in the online store without prior registration, which does not affect the terms of the agreement.
To place an order in the online store, the Customer must:
1. Click the "Buy" button next to the desired product.
2. To proceed with the order, click on the cart icon at the top right corner of the page. The Customer can continue shopping and add more items, then return to the cart.
3. Fill in the Customer information and agree to the website terms. After this, the "Place Order" button becomes active, and upon clicking it, the order is registered. A message appears: "Thank you! Your order has been saved. We will contact you shortly."
Orders can also be placed:
• Anytime by registering an order in the online store.
• For legal entities, via phone or email. The following information must be provided:
• product name;
• product price;
• company name;
• registration number / company code (including VAT number and legal address);
• delivery address;
• contact phone number;
• email address.
Orders are processed on working days from 8:00 to 17:00 within 3-5 business days.
If necessary, the Company will contact the Customer to clarify information and/or confirm the order.
4. Payment Terms
Payment in the online store can be made:
• via bank transfer;
• in cash upon receipt of the goods.
After completing the order form, the Customer will receive an invoice via email, which must be paid before receiving the goods. The invoice will contain all payment details for internet banking or bank branch payments. The order is considered paid, and delivery is made only after the funds are received in the Company's bank account.
5. Delivery Terms
The ordered goods can be received:
• At any Company store during working hours (self-pickup is free);
• Via courier service according to the delivery rates listed in the online store.
Delivery costs are not included in the product price!
The Company reserves the right not to deliver goods if payment has not been made.
Product prices include VAT. Delivery cost depends on the delivery region, weight, dimensions, and packaging of the goods.
The Company is not responsible for subjective product characteristics such as the content of books, data carriers, audio recordings, digital content, etc.!
6. Warranty
Goods from the online store come with a warranty in accordance with the manufacturer’s terms, but not less than 2 years.
If a quality issue arises during the warranty period, the Customer may contact the Company with the item and proof of purchase. If a manufacturing defect is found, the item will be replaced. If the defect is due to the Customer’s fault, the item will not be replaced.
The warranty is void in cases of:
• misuse of the product;
• violation of the operating instructions;
• unauthorized repairs;
• modification of the product design;
• damage to the product’s serial number.
The warranty is also void in cases of damage caused by:
• foreign objects, insects, liquids, and other substances entering the product;
• natural disasters, fires, or accidents.
Product quality complaints are reviewed in accordance with Cabinet of Ministers Regulations No. 631 of August 1, 2006.
7. Distance Contract Fulfillment Period
The Company undertakes to fulfill the terms of the agreement in Latvia within no more than 30 days after receiving the order. Outside Latvia, delivery times depend on the online store’s terms.
If the Company is unable to fulfill the order due to product unavailability, the Customer will be offered an equivalent product.
8. Right of Withdrawal
According to the Latvian Consumer Rights Protection Law, the Customer may withdraw from the distance contract within 14 calendar days and return the purchased item to the Company.
The 14-day period begins upon receipt of the item.
The Customer cannot withdraw from the contract if:
• the item is non-returnable (e.g., hygiene products, etc.);
• the packaging of information carriers has been opened.
If the product was damaged due to improper handling, the Company may deny the return or withhold compensation.
9. Return Policy
When returning an item, the Customer must present an ID and proof of purchase. Returns are possible within 14 calendar days.
10. Privacy
The Company undertakes not to disclose Customer information to third parties without consent, except in cases provided by Latvian law.
11. Other Terms
By placing an order, the Customer agrees to the processing of their data for order fulfillment and product delivery. The Customer also agrees to receive notifications by email.
The Company reserves the right to inform the Customer about new products, promotions, and services.
Product descriptions are based on manufacturer information and are subject to change. Product availability can be confirmed by phone on working days from 10:00 to 18:00.
12. Term of the Agreement
The agreement enters into force upon ordering and remains in effect until all parties have fulfilled their obligations.
13. Company Details
Name: SIA KORS N
Registration number: 40003510611
VAT number: LV40003510611
Legal address: Latgales street 377-78, Riga, LV-1063
Office: Augusta Deglava street 69d, LV-1082, Latvia
Bank account:
Bank: AS "SEB Banka" UNLALV2X
IBAN: LV50UNLA0001023469021
Phone: +371 29618670