When the Dust Settles. What Working at Disaster Sites Taught Me

Robert Jensen is called the best at the worst job in the world — he brings order to the sites of plane crashes, terrorist attacks, and natural disasters with human casualties: he retrieves bodies, identifies remains, returns personal belongings of... the deceased to relatives, and finds words of comfort for the grief-stricken. For Jensen, the most grim newspaper headlines are not just words. He helped identify victims after the 1995 Oklahoma City bombing, set up a mobile morgue at the Pentagon, and worked at the ruins of the twin towers after the September 11 attacks, evacuated helicopter passengers' bodies from the jungles of Peru in 2008. This book is not only a ruthless and close look at Jensen's heavy work, which is seldom talked about, but also an inspiring story of survival, perseverance, and compassion.

– Fukushima Daiichi Nuclear Power Plant accident.
– Indian Ocean tsunami of 2004.
– Hurricane Katrina.
– 2010 Haiti earthquake.
– Swissair flight 111 crash and others.

About the author
Robert Jensen is the owner and chairman of Kenyon International Emergency Services, a world leader in crisis management and mass disaster response. He has dedicated 35 years of his life to responding to the deadliest accidents, terrorist attacks, and natural disasters the world has seen: the September 11 attacks, the Oklahoma City bombing, the Bali bombings in 2003, the UN headquarters bombing in Baghdad, Hurricane Katrina, the South Asia tsunami, the Haiti earthquake, the Grenfell Tower fire in London, and numerous major aviation disasters.