The Five Dysfunctions of a Team

The head of a high-tech company resigned as the company's work fell apart before his eyes. «Managers have perfected the art of undermining each other. The team lost its spirit of unity and camaraderie, which was replaced by tedious obligation.... Any work was delayed, and quality suffered.» After some time, a new leader came to the company, and the atmosphere became even more tense – Catherine is determined to address the problems of the management team that nearly led the successful company to disaster.

At what cost, and most importantly, how does she ultimately achieve this, is what Patrick Lencioni narrates.

Why do the «five dysfunctions of a team» arise – mutual distrust, lack of commitment, avoidance of accountability, fear of conflict, and inattention to results, how to diagnose them, and what to do about them? In the first part of the book, Catherine addresses these questions with her team, while in the second part, the author provides a detailed description of these «five dysfunctions of a team» and methods for their elimination.