Italian for Business. Telephone Negotiations

The book "Italian for Business. Telephone Negotiations" is a practical language guide. It is intended for those who have everyday business contacts with partners from Italy - entrepreneurs, assistants, translators. In the course of daily telephone negotiations, they need skills... in business communication and knowledge of Italian business vocabulary.
The book plays out typical everyday situations: how to introduce oneself and start a phone conversation, arrange a meeting, its time and place, propose something or inquire about something. Specially constructed conversation models will suggest how to navigate in cases where difficulties arise during the conversation.
Each section of the book includes comments of a cultural nature, revealing the peculiarities of the Italian communication tradition, which is also reflected in everyday business communication over the phone.
For a special section of the book, grammatical and lexical material has been selected, necessary for both independent understanding of the Italian language and for use during business meetings with Italian partners, as well as tables of international codes for Italian cities.
The concluding dictionary of the book is compiled using current business terminology.