Italian for Business. Telephone Negotiations

The book "Italian for Business. Telephone Negotiations" is a practical language guide. It is intended for those who have everyday business contacts with partners from Italy - entrepreneurs, secretaries, translators. In daily telephone negotiations, they need skills in business communication... and knowledge of Italian business vocabulary.
The book covers typical everyday situations: how to introduce oneself and start a phone call, arrange a meeting, its time and place, propose something or inquire about something. Specially constructed conversational models will suggest how to navigate situations when difficulties arise during the conversation.
Each section of the book includes comments of a cultural nature, revealing the peculiarities of Italian communication traditions, which also reflect in everyday business communication over the phone.
A special section of the book includes grammatical and lexical material necessary for both self-understanding of the Italian language and for use during business meetings with Italian partners, as well as tables of international codes for Italian cities.
The concluding dictionary of the book is compiled using актуальной business terminology.