Resolve Conflict. Why It Is Useful and Not Scary to Argue, Quarrel, and Stand Up for Your Point of View

Andrey Kyonig is a consulting psychologist and an expert on conflict management. He has participated in the successful resolution of over 1000 disputes of various levels and scales. The book is based on a unique training that the author has conducted for over ten years. In it, Andrey Kyonig explains that a conflict is a confrontation of sides that is beneficial for all participants in communication. It is precisely 'within' the conflict that people finally begin to speak openly about their goals, uncover blocking contradictions in communication, and get the chance to start interactions from a clean slate. This book is an engaging guide on how to make conflict a powerful resource for negotiations. Not to avoid it, but to manage it and achieve what you want. In his book, the author offers specific techniques, approaches, and methodologies to: • understand and recognize conflicts of different levels; • prevent them or, on the contrary, resolve them successfully; • stop wasting energy in conflict situations and learn to effectively convey your thoughts to others.