Heart-to-heart negotiations. A simple technology for successful communication
Negotiations don't just happen in oval offices. You negotiate cleaning the room with your child, vacation dates with a partner, a discount on tomatoes with a seller. Every time you find yourself in a three-dimensional negotiation space, which, according to...
Tatyana Muzhitskaya, consists of tasks, relationships, and energy. Tasks are the communication goals, relationships are the style of interaction among participants, and energy is their state. To make communication effective, it's important to strike a balance in all three areas. For this, the author offers a simple step-by-step technology. Mastering it can change your attitude toward negotiations, making them both effective and interesting. It's no coincidence that the book is called "Heart-to-heart negotiations".
Additionally, from the book, you will learn that, besides the quality of arguments, the following factors influence communication: • the chosen seating at the table; • the correct use of disagreements and contradictions; • the "third wheel" and other inhabitants of the negotiation space; • adult "magic words"; • and sometimes even avocado, a glass table, and mom.
Series: Muzhitskaya recommends. Books by the best Russian experts on communications and self-development
Age restrictions: 16+
Year of publication: 2023
ISBN: 9785041225681
Number of pages: 272
Size: 211x164x15 mm
Cover type: мягкая
Weight: 388 g
ID: 1498002
Negotiations don't just happen in oval offices. You negotiate cleaning the room with your child, vacation dates with a partner, a discount on tomatoes with a seller. Every time you find yourself in a three-dimensional negotiation space, which, according to Tatyana Muzhitskaya, consists of tasks, relationships, and energy. Tasks are the communication goals, relationships are the style of interaction among participants, and energy is their state. To make communication effective, it's important to strike a balance in all three areas. For this, the author offers a simple step-by-step technology. Mastering it can change your attitude toward negotiations, making them both effective and interesting. It's no coincidence that the book is called "Heart-to-heart negotiations".
Additionally, from the book, you will learn that, besides the quality of arguments, the following factors influence communication: • the chosen seating at the table; • the correct use of disagreements and contradictions; • the "third wheel" and other inhabitants of the negotiation space; • adult "magic words"; • and sometimes even avocado, a glass table, and mom.
Be the first to know about our current discounts, offers and new products!
Check icon
You have added to your basket
Check icon
You have added to favourites
Sold out
The item is currently out of stock.
In stock
Available in warehouse. You will receive the exact delivery date from the operator after the order confirmation.
To order
The product is delivered directly from the publisher. The order processing time is up to 14 days, you will receive the exact delivery date from the operator after the order confirmation.
No circulation
Unfortunately, the print run of the book has ended, it is currently unavailable for order.