The Main Book on Facilitation. A Practical Guide to Working with Teams

Tired of passive employees, meetings for the sake of meetings, and disagreements between departments? Then it's time to master the tools and principles of facilitation. This book has everything you need to set up departments and employees for collaborative and productive work. And at the same time, to increase their engagement and focus on results. By following the recommendations and completing the proposed exercises, you will learn: - how to look at a task through the eyes of Elon Musk and where this can be useful; - how to assess the quality of work on a scale from 'beach holiday' to 'climbing Everest' and why you should do this; - how to analyze problems using fishbone diagrams and what really poisons the atmosphere in your office aquarium.