Business EQ. How to Use Emotional Intelligence for Effective Business Communication
In this book, all aspects of business communication are discussed: with... managers, colleagues, subordinates, and clients. Experts from Ogilvy Group Zhong Jiawei and Wen Ya explain how to effectively use the principles of emotional intelligence in work communications and share examples from their practice.
Thanks to their book you:
will learn the formula for gaining trust and building harmonious relationships based on over 50 real cases;
will understand how to win over clients, achieve mutual understanding with colleagues, and avoid common communication mistakes with management;
will improve your business communication skills for personal and career growth.
Author: Чжун Цзявэй, Вэнь Я
Printhouse: Mann, Ivanov i Ferber
Series: Soft skills for business people
Age restrictions: 16+
Year of publication: 2024
ISBN: 9785002145362
Number of pages: 352
Size: 210x140x20 mm
Cover type: hard
Weight: 450 g
ID: 1681932
from € 38.94
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