Business EQ. How to Use Emotional Intelligence for Effective Business Communication

Business EQ. How to Use Emotional Intelligence for Effective Business Communication

It doesn’t matter if you are an introvert or an extrovert, business communication is an essential tool for achieving success. And the foundation of effective communication is developed emotional intelligence.
In this book, all aspects of business communication are discussed: with... managers, colleagues, subordinates, and clients. Experts from Ogilvy Group Zhong Jiawei and Wen Ya explain how to effectively use the principles of emotional intelligence in work communications and share examples from their practice.

Thanks to their book you:
will learn the formula for gaining trust and building harmonious relationships based on over 50 real cases;
will understand how to win over clients, achieve mutual understanding with colleagues, and avoid common communication mistakes with management;
will improve your business communication skills for personal and career growth.

Author: Чжун Цзявэй, Вэнь Я

Printhouse: Mann, Ivanov i Ferber

Series: Soft skills for business people

Age restrictions: 16+

Year of publication: 2024

ISBN: 9785002145362

Number of pages: 352

Size: 210x140x20 mm

Cover type: hard

Weight: 450 g

ID: 1681932

It doesn’t matter if you are an introvert or an extrovert, business communication is an essential tool for achieving success. And the foundation of effective communication is developed emotional intelligence.
In this book, all aspects of business communication are discussed: with managers, colleagues, subordinates, and clients. Experts from Ogilvy Group Zhong Jiawei and Wen Ya explain how to effectively use the principles of emotional intelligence in work communications and share examples from their practice.

Thanks to their book you:
will learn the formula for gaining trust and building harmonious relationships based on over 50 real cases;
will understand how to win over clients, achieve mutual understanding with colleagues, and avoid common communication mistakes with management;
will improve your business communication skills for personal and career growth.

In stock

€ 16.99

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By courier

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In stock

€ 16.99