Communication Management of Social Conflict

Communication is not just a means of transmitting information. It is a complex, multi-level process.

This educational manual will be especially important in the professional practice of mediators, conflict specialists, managers, educators, psychologists, and sociologists, that is, specialists who work in the field of regulating social relations.

The author V.V. Umanovskiy is a teacher at the Academy of Media Industry and the Moscow State Linguistic University.