Goals, Scenarios, Roles: Systematic Approach to Business Management

How to make a business truly effective regardless of its size and field of activity? The authors of the book propose to view the company through the lens of systemic thinking and answer three main questions: «Why does the company... exist?», «What does it create?» and «How are the processes organized?». This approach helps to see the essence of the business beyond the main financial indicators.
In the book, you will find practical tools and proven methodologies for business development, based on real management experiences of companies of various scales - from a small hairdressing salon to a large holding. The authors pay special attention to how to create a team of thoughtful, independent professionals, how to build a clear and transparent communication system, and how to make each employee feel their importance to the company, - which is more important than material incentives.