Passive Aggression. Tactics for Confronting Undeclared War

“You look so good in the photo, you don’t look like yourself at all.” “The cutlets are very tasty, but not like my mom’s.” “I didn’t expect you to manage to do the report.” All these painfully familiar manifestations of passive aggression are forms of toxic communication, where offensive remarks are served with a touch of politeness and care. Oksana Gritsenko, a business trainer and HR professional with 20 years of experience, analyzes the nature of this phenomenon in her book. She offers an original typology of passive aggressors and ways to neutralize them. Here you will find: - 8 motives of toxic personalities; - 10 most common forms of undeclared war; - 4 types of passive aggressors; - 2 strategies for protecting personal boundaries.