The Power of Apologies. How to Say Sorry, Even When Everything Seems Hopeless

FROM THIS BOOK YOU WILL LEARN: - how to improve relationships with others; - how to resolve family conflicts; - how to become a mediator in conflicts; - how to avoid provoking conflicts on political grounds; - how to best promote work in the field of justice; - how to teach children to sincerely apologize. ABOUT THE AUTHOR Molly House, Ph.D., is a clinical psychologist and award-winning writer. After graduating from Harvard Medical School, she earned her doctorate in clinical psychology from Florida State University and a Harvard master’s scholarship. Dr. House has contributed to research projects examining the effects of depression and the impact of a parent’s cancer on a child's psychological well-being. She is the author of several academic papers and speaks at conferences for professional organizations such as the American Psychological Association. For thirty-five years, she has run an independent psychotherapy practice, treating couples as well as individual patients of all ages. QUOTES: • Spoken apologies restore broken bonds. We reduce our loneliness and shame, making relationships stronger. This is how we build a kind and civilized society. • In groups, the collision of interests and conflict resolution is precisely what leads to increased trust, heightened accountability, and commitment to corporate goals. • The most pain comes not from numerous mistakes, but from our inability to rectify them. This is what breaks hearts and relationships. • When apologies from a distant past only expose painful memories, choosing silence may be the right option. • Forgiving people can help them or the community, but the main beneficiary of your forgiveness is often yourself.