About providing clients with excellent service and giving them indescribable experiences. Together with the author, you will visit Japan and undergo practical training, during which you will find that there are no small details when working with people. You will...
also learn the secrets of Japanese service standards, how to ask the right questions, work with the Kaizen calculator, and much, much more.
About providing clients with excellent service and giving them indescribable experiences. Together with the author, you will visit Japan and undergo practical training, during which you will find that there are no small details when working with people. You will also learn the secrets of Japanese service standards, how to ask the right questions, work with the Kaizen calculator, and much, much more.
In stock
€ 6.29
Will be delivered to United States on 10 March (Tu):
By courier
from
€ 38.94
In stock
€ 6.29
Will be delivered to United States on 10 March (Tu):
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Available in warehouse. You will receive the exact delivery date from the operator after the order confirmation.
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The product is delivered directly from the publisher. The order processing time is up to 14 days, you will receive the exact delivery date from the operator after the order confirmation.