We all periodically encounter people with whom a constructive conversation is impossible. How to deal with them? In this book, renowned psychiatrist and consultant Mark Goulston explains how to emerge victorious from destructive communication. He has extensive experience working with... unbalanced individuals, which allowed him to create a negotiation course for the FBI, and he knows that traditional communication and argumentation methods do not work with them. Goulston shares his best techniques for reaching irrational people. He has used these methods to reconcile feuding colleagues and save marriages, and you too can take advantage of them to keep irrational people in your life under control.
Author: Марк Гоулстон
Printhouse: Mann, Ivanov i Ferber
Series: MYTH. Personal Development
Age restrictions: 18+
Year of publication: 2021
ISBN: 9785001179368
Number of pages: 272
Size: 213x145x18 mm
Cover type: hard
Weight: 368 g
ID: 279193