How to Talk to Jerks. What to Do with Inadequate and Unbearable People in Your Life
We all periodically encounter people with whom a constructive conversation is impossible. How to deal with them? In this book, renowned psychiatrist and consultant Mark Goulston explains how to emerge victorious from destructive communication. He has extensive experience working with...
unbalanced individuals, which allowed him to create a negotiation course for the FBI, and he knows that traditional communication and argumentation methods do not work with them. Goulston shares his best techniques for reaching irrational people. He has used these methods to reconcile feuding colleagues and save marriages, and you too can take advantage of them to keep irrational people in your life under control.
We all periodically encounter people with whom a constructive conversation is impossible. How to deal with them? In this book, renowned psychiatrist and consultant Mark Goulston explains how to emerge victorious from destructive communication. He has extensive experience working with unbalanced individuals, which allowed him to create a negotiation course for the FBI, and he knows that traditional communication and argumentation methods do not work with them. Goulston shares his best techniques for reaching irrational people. He has used these methods to reconcile feuding colleagues and save marriages, and you too can take advantage of them to keep irrational people in your life under control.
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