The main thing in communication is not what you say. The main thing is how you are silent. Empathy and the ability to listen... It seems so simple, yet you know that most people you meet every day struggle with this. What is the problem?
Mindful listening is a skill that underlies deep relationships.
Before you is a book about relationships and what drives them, namely, what allows us to penetrate into the hearts of others. Making someone believe that they are seen and heard, that they matter to you, means opening the way to their soul. So, it’s time to work on yourself, identify issues related to the ability to listen and connect, and look at old and new friendships through the lens of empathy. It’s not that hard, but it’s not easy either.
The ability to listen is akin to telepathy. Nothing is said without reason!
• The purpose of pauses in conversation and how to use silence to your advantage.
• The sabotage of mindful listening by your ego and how to combat it.
• Four types of responses that allow a person to feel truly seen and heard.
• Affirmation of the significance of experience and emotions.
• The art of paraphrasing and its impact on the level of trust.
• The boundary between listening for your own interests and listening for understanding.