Real Powers: Employee Autonomy as the Key to Success
About the fantastic results that an organization can achieve when ordinary employees are able to independently solve almost any customer problem on the spot and immediately, without management intervention. Customers are not interested in corporate rules and regulations. Every buyer...
wants to be treated as a valued guest, to whom every effort is made.
The author explains how to make employees decisive and proactive and direct them towards the fanatical implementation of your business model.
Author: Джон Шоул
Printhouse: Al'pina Pablisher
Series: Alpina.Business
Age restrictions: 16+
Year of publication: 2025
ISBN: 9785006311954
Number of pages: 152
Size: 220х150х10 mm
Cover type: hard
Weight: 286 g
ID: 1721189
from € 38.94
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