Toxic People at Work. A Guide to Neutralization

Colleagues who snap back at every word you say. Insufferable know-it-alls, always ready to give a lecture for hours on what you already know. Show-offs, informants, gossips, and slackers… Everyone has irritating and toxic colleagues. Journalist and speaker Henrik Stenström... has given hundreds of lectures on how to deal with conflict-prone, toxic, and simply unbearable people. His audience has included radio presenters, builders, doctors, lawyers, and pharmacists – all of whom shared stories about their horrible colleagues. Drawing on his extensive management experience in the media and these insider stories, Stenström wrote a book where he clearly and humorously explains: • what types of irritating and toxic colleagues are most common; • what these people think of themselves and their colleagues; • how to build relationships with them and protect yourself from their aggression; • what to do when you and your toxic colleagues end up working remotely.