Order processing typically takes 1 business day. During peak periods, this may increase to up to 3 business days. Orders placed before 13:00 are shipped the same day.
Items with the «On Order» status are requested directly from the publisher. In this case, the waiting time is from 2 weeks.
Pickup at the store at Berlin, Friedrichstraße 176-179, 10117 — free of charge. Delivery time — 5-7 business days after dispatch.
Orders are stored in the store for 7 days. If you cannot pick them up on time, please contact the “store”
Orders within the EU are delivered by DHL, DPD, HRX, and EMS courier services.
Shipping costs are calculated individually for each country. You can find the exact amount in the cart or during checkout.
Delivery time is 2–10 business days after dispatch.
Delivery to islands (Canary Islands, Malta, Greek islands, etc.) is always paid and carried out by EMS. Shipping costs depend on the weight and volume of the parcel. Delivery times are specified during checkout.
Delivery is carried out by EMS and DHL courier services. Shipping costs depend on the weight and volume of the parcel. Delivery time and cost are specified during checkout.
The parcel may be subject to customs duties. Information about payment terms and customs fees can be found on the website of your country’s customs authority.
We do not deliver to Ukraine, Russia, and Belarus.
If you have any questions about your order, we will be happy to help: