The Analyst's Handbook. Practical Guide to Designing Business Processes and Organizational Structure

The company «1C» presents to your attention a practical guide for specialists in the field of business process management, primarily analysts. The book is dedicated to building an effective and competitive organization based on a process approach—improving its business processes... and organizational structure. It presents a comprehensive and systematic approach to describing processes «as is» and optimizing «as it should be». The authors emphasize not on what a process approach is, but on how to systematically, step by step, and effectively apply it in practice. The book includes: • 4 methods and 7 notations for describing business processes; • 14 of the most effective and popular methods for analyzing and optimizing business processes; • 7 basic types of organizational structures; • 76 examples from the practice of managing processes and organizational structures of Russian companies, including partners of the company «1C». In other words, it is both a practical guide and a handbook for business analysts. The book is written simply and clearly, contains over 200 explanatory illustrations and diagrams, making it accessible to a wide range of analysts, both beginners and those improving their skills. We hope that the book will become a useful and effective tool for those analysts and specialists involved in optimization and automation projects of the organization’s activities.