I know what to answer them. How to work properly with negative reviews and comments on the internet
Thanks to this book, one can learn:
● why it is important to respond to negative comments;
● how to determine which part of the review is about emotions and which part is about constructive criticism;
● how haters differ from trolls;
● what "sausage" is and why one should not respond to it.
Timur Aslanov is an expert in public relations, effective communications, and sales management, a business trainer, business speaker, writer, and entrepreneur.
Author: АСЛАНОВ Т.А.
Printhouse: Eksmo
Series: Marketing for Non-Marketers
Age restrictions: 16+
Year of publication: 2023
ISBN: 9785041916572
Number of pages: 208
Size: 70x90/16 mm
Cover type: Мягкая обложка
Weight: 315 g
ID: 1578715
from € 38.94
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