We receive feedback every day. From friends and family, colleagues, clients and managers, teachers and strangers. We are evaluated, praised, and criticized regarding our work, character, and appearance. But often even neutral words leave an unpleasant aftertaste. And suggestions from...
a colleague or friend to change something in ourselves or our work are perceived as personal offenses, leading us to retreat into our shells for a long time. Why?
Because we don't know how to react. Yes, we want to learn and grow, but at the same time, we demand to be accepted as we are.
Thank you for your feedback — the first book that will help you learn to separate constructive criticism from subjective judgments.
With its simple structure and effective practices, you will gain confidence, stop reacting aggressively to comments about you, and be able to benefit from them.
You will understand what kind of feedback the other person expects from you, making any communication much more effective and enjoyable.
You will learn how to improve through negative feedback, why people see flaws that we do not see, and which four skills will make you a master of communication.
The authors of the book, Douglas Stone and Sheila Heen, are law professors at Harvard Law School and co-founders of Triad Consulting. Among their clients are the White House, Citigroup, Honda, Johnson & Johnson, Time Warner, Unilever, and many others. They will tell you:
- How to improve through negative feedback.
- Why people see flaws that we do not.
- Which four skills will help in managing conversations.
- How to prepare yourself for changes in life.
- How to elevate personal relationships to a new level.
Author: СТОУН Д., ХИН Ш.
Printhouse: Eksmo
Series: Psychology. Plus 1 Victory (new design, cover)
Age restrictions: 16+
Year of publication: 2023
ISBN: 9785041803841
Number of pages: 448
Size: 60x90/16 mm
Cover type: soft
Weight: 415 g
ID: 1414542
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