Usually, order processing takes 1–2 business days. During peak periods, the processing time may increase up to 3–5 business days.
Items with the status «On request» are ordered directly from the publisher. In such cases, the waiting time will be from 2 weeks. We will inform you by email about each stage of your order. All orders are shipped from our warehouse in Latvia.
Pickup from retail stores — free of charge. Delivery time is 1–3 business days.
You can find store addresses in the “Stores” section. Your orders will be stored for 7 days. If you cannot collect your order on time, please contact the store where the delivery was made.
Important information! Maximum parcel size for lockers — 32 x 61 x 35 cm. Maximum weight — 30 kg. Delivery time: 1–3 days after shipment. Parcels can be stored in a locker for 7 days.
Orders within the EU are delivered by courier services DPD, HRX, DHL, Eksprespasts.
Delivery costs are calculated individually for each country. The exact amount can be checked in the cart or during checkout.
Delivery times:
*Delivery to islands (Cyprus, Canary Islands, Malta, Greek islands, etc.) is always paid and is carried out by Latvian Post — Eksprespasts. Delivery costs are calculated based on the weight and volume of the order.
Delivery is carried out by Latvian Post — Eksprespasts. Delivery costs are calculated based on the weight and volume of the order.
Parcels may be subject to customs duties. You can find information about payment terms and customs fees on the website of your country’s customs department.
We DO NOT deliver to Ukraine.
If you have any questions about your order, we will be happy to answer them: