Gemba Kaizen: The Path to Cost Reduction and Quality Improvement

Gemba Kaizen — is the continuous improvement of the most important aspects of an organization's activities, directly related to creating added value and relationships with the consumer. Primarily, this involves production processes and trade contacts.
The book has a specific practical nature and offers solutions based on common sense and not requiring significant resource expenditures. It discusses the roles and responsibilities of top-level managers, middle management, and executors in the improvement processes. It provides a wealth of examples from various fields of business — from automotive engineering to insurance, from electronics to chemistry.
The book is aimed at managers of all levels who are interested in finding methods to maintain and develop the long-term competitiveness of their companies. The new edition includes current case studies from the experience of leading Japanese companies, as well as their best Western followers. The book will be of interest not only to students and graduate students involved in management, marketing, quality, logistics, and other relevant business approaches, but also to all those interested in the development of modern economic thought.