Stop Calling Me. Rules for Successful Negotiations in Messengers and Social Networks

Clients are increasingly refusing personal communication, preferring correspondence in messengers and social networks. To bring every contact to a deal without losing potential buyers, sales managers need to master a whole set of new tools. Negotiation expert, bestselling author of "Sales Monster" and "Negotiating with Monsters" Igor Ryzov and his colleague Alexey Pashin teach how to build remote communication with clients in social networks and messengers. The authors explain how to: - initiate correspondence with a client and instantly create a trusting atmosphere; - communicate in such a way that the interlocutor has no chance to end the dialogue and disappear from the radar; - skillfully present their goods and services while juggling audio and video; - unobtrusively handle objections; - effectively close the client, not allowing them to suspend contact; - make repeat sales. Igor Ryzov is a business trainer, bestselling author of "Psychotricks", "75 Rules of Influence of Great People", "Kremlin School of Negotiations", "Negotiating with Monsters" and others. Alexey Pashin is the author and presenter of sales and negotiation training. Certified business trainer at Igor Ryzov's Academy of Negotiations