Rules of Conflict-Free Communication. 52 Simple Techniques to Reflect Verbal Aggression and Establish Any Communication

How often misunderstandings, quarrels, and disagreements arise around you? And how often do you suffer because of this? In the book "Rules of Conflict-Free Communication," Kirill Zhdanov, a specialist in rhetoric, communications, and public speaking, explains how to mitigate any discord and reflect verbal aggression. He also offers 52 specific techniques for conflict-free communication and exercises for practice that will help you master the skill of communication more quickly.