Find an Approach to Anyone. How to Establish Contact with a Conversation Partner of Any Complexity

Lawrence and Emily Allison are world-renowned experts in criminal psychology. For over 30 years, they have specialized in the most challenging communications imaginable: interrogating criminals. The Allies consult and train police, security services, the FBI, and the CIA on how to handle particularly dangerous individuals. And their main weapon is rapport, establishing contact with a high level of trust. The authors of this book have developed a model of interpersonal communication that helps establish connections with a wide range of people—so that you achieve your goals quickly and sustainably.