Good Manners. How to Communicate Freely and Feel Confident with Anyone, Anywhere

"Follow me, and you will learn how to behave properly with anyone, anywhere," says Sarah Jane Ho in her popular show on Netflix. In her view, etiquette is the glue that holds society together and without which it is impossible to communicate freely and comfortably. She wrote this book to help readers overcome social anxiety and enjoy communication in all areas of life. With her vast multicultural experience, Sarah explains how to quickly and accurately assess people and situations – among friends, at work, when interacting with relatives, and while traveling.
First and foremost, etiquette is the art of building relationships in such a way that everyone, including yourself, feels comfortable.
How to delicately end a conversation with an unpleasant interlocutor? What to do if you don't want to be dishonest, but telling the truth means hurting someone? How to set personal boundaries with your husband's relatives? Why group chats are evil and how to behave on social media so that you won't regret it later? Your new mentor in the field of free communication, Sarah Jane Ho, will answer these and many other awkward questions.
The book contains answers to the most sensitive questions, even discussing "what you wanted to know but were too shy to ask." At the same time, particular attention is paid to the social and cultural context, empathy, practicality, and a sense of humor in developing free communication skills. To help people present themselves in the best light, Sarah Jane provides numerous examples from her personal life related to etiquette and good (or bad) manners.