Pak Jaeen - director of Replus HumanLab, coach, and speaker. His company deals with conflict resolution, communication training, and successful negotiation. In this book, Pak Jaeen has gathered all his knowledge on mastering the art of communication not only with colleagues but also with loved ones. Often, we don't think about our words. We can hurt someone and not even notice it. There are cases where a single casually thrown word changes a person's entire life. The book ‘The Art of Dialogue. Speak Clearly, Listen Attentively’ teaches the art of dialogue and boundary setting in both interpersonal and business relationships. This book is not only for those who are hurt by the words of others and want to change their relationship with themselves but also for those who often say painful words. In addition to theory, the book contains practical exercises, through which you will learn: - to listen and hear; - to react correctly to unpleasant words directed at you; - to steer unpleasant conversations into a more peaceful direction; - to conduct successful negotiations not only in personal life but also in business.
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