Английский для бизнеса. Переговоры по телефону

The book "English for Business. Phone Negotiations" is designed for those who have daily business contacts with partners: entrepreneurs, referents, translators. In the course of daily phone negotiations, they need business communication skills and knowledge of English business vocabulary. The... book illustrates typical everyday situations: how to introduce oneself and start a phone conversation, arrange a meeting, its time and place, offer something, or inquire about something. Specially constructed conversational models will suggest how to navigate situations when difficulties arise during the conversation. Each section of the book includes comments of a cultural nature, revealing the peculiarities of the English communication tradition, which is also reflected in everyday business communication over the phone. For a special section of the book, grammatical and lexical material has been selected, necessary both for independent understanding of the English language and for use during business meetings with English partners, as well as tables of international codes for English cities.
The concluding dictionary of the book is compiled using relevant business terminology.