Privacy Policy
SIA KORS N Privacy Policy
With respect to your right for the protection of personal data, this Privacy Policy describes how personal data is processed and protected on the website mnogoknig.com (hereinafter referred to as the “Website”) in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
Contents
- General Provisions and Information about the Data Controller
- Purposes of Processing Personal Data
- Legal Basis for Processing Personal Data
- Processing Personal Data
- Storage of Personal Data
- Access to Personal Data and Other Rights of the Client
- The Client’s Consent to Data Processing and the Right to Revoke It
- Responsibilities of Company Employees
- Website Visits and Cookie Processing
- Updating Personal Data and the Need to Provide Your Personal Data
- Automated Decision Making
- How This Privacy Policy and Its Amendments Apply
General Provisions and Information about the Data Controller
- 1. Personal data is any information about an identified or identifiable natural person.
- The Website is maintained and the personal data is controlled by:
SIA KORS N, registration number 40003510611, legal address Latgales Street 377-78, Riga, LV-1063, e-mail: [email protected]
- 2. This privacy policy applies to ensure the privacy and protection of personal data in relation to the following groups (hereinafter collectively referred to as Clients):
- – natural persons – clients of SIA “KORS N” (including potential, former and current);
- – visitors of the website;
- – persons whose personal data is processed in social networks in connection with marketing activities organized by SIA “KORS N”.
- 3. SIA “KORS N” cares about the privacy of Clients and the protection of personal data, respects the rights of Clients to the legality of personal data processing in accordance with the Law on the Protection of Personal Data of Individuals, the General Data Protection Regulation and other applicable legal acts.
- 4. This privacy policy applies to processing of personal data regardless of the format and/or environment in which the Client provides personal data (in person, on the website, in written form or by phone).
- We process the personal data that you have provided yourself and that is necessary to provide services, respond to reviews or send commercial messages:
- – when registering a personal account on the website (name, surname, e-mail address, phone number);
- – when selecting and paying for goods on the website without registering a personal account (name, surname, e-mail address, phone number);
- – by subscribing to receive news and special offers from the website (name, surname, e-mail address);
- – we also store data on your purchases made on the website (selected goods, amounts, dates);
- – we do not process your payment information in any way. Payment card data is stored only in the payment system.
Purposes of Processing Personal Data
- 1. SIA “KORS N” processes personal data for the following purposes:
- – provision of services and sale of goods;
- – identification of the client;
- – preparation and conclusion of the contract;
- – delivery of goods and provision of services (fulfillment of obligations under the contract);
- – development of new goods and services;
- – advertising and distribution of goods and services for commercial purposes;
- – customer service;
- – consideration of objections or claims;
- – administration of settlements;
- – debt collection;
- – maintenance and improvement of the operation of websites and mobile applications;
- – business planning and analytics;
- – ensuring the safety of clients, protection of the company's property;
- – other specific purposes for which the consent of the Client is obtained at the time of providing the relevant data to SIA “KORS N”.
Legal Basis for Processing Personal Data
- 1. SIA “KORS N” processes personal data on the following legal bases:
- – conclusion and performance of the contract – to conclude the contract upon the Client's request and ensure its performance;
- – compliance with regulation – to fulfill the obligations established by mandatory external regulations;
- – based on the consent of the Client – the data subject;
- – legitimate interests – to implement the legitimate interests of SIA “KORS N” arising from the obligations between SIA “KORS N” and the Client, the concluded contract or the law.
- 2. The legitimate interests of SIA “KORS N” include:
- – carrying out commercial activities;
- – verifying the identity of the Client before concluding the contract;
- – ensuring the fulfillment of obligations under the contract;
- – saving orders and their records;
- – analysis of the operation of the website;
- – administration of the Client account;
- – advertising goods and services, sending commercial notifications;
- – sending messages about order status and contract execution;
- – preventing fraud;
- – administering purchases, payments and orders;
- – informing the public about its activities.
Processing of Personal Data
- 1. SIA “KORS N” processes Client data using modern technologies, taking into account existing privacy risks and available organizational, financial and technical resources.
- 2. To ensure high-quality and prompt fulfillment of obligations under the contract with the Client, SIA “KORS N” may authorize its partners to perform individual actions for delivery of goods or provision of services (e.g. delivery, leasing, sending commercial messages). Such partners process personal data as data processors:
- (a) IT service providers;
- (b) email delivery service providers;
- (c) providers of personalized marketing messages;
- (d) accounting and legal service providers.
- 3. Partners will comply with data protection requirements under Data Processing Agreements and will not use data for other purposes.
- 4. SIA “KORS N” does not disclose personal data to third parties except:
- – within the framework of a contract (e.g. delivery);
- – with explicit consent;
- – as required by law;
- – to protect legitimate interests as permitted by law;
- – no transfer to third countries or international organizations;
- – all personal data stored within the EU.
Storage of Personal Data
- Personal data is stored as long as:
- – the agreement with the Client is valid;
- – third-party regulations or the Client can exercise legitimate interests;
- – there is a legal obligation to store the data;
- – the Client's consent to processing is valid, unless another basis exists;
- – We store data no longer than necessary; storage periods based on law, consent or legitimate interests;
- – Data will be deleted no later than one month after revocation of consent; thereafter data is permanently deleted or anonymized.
Access to Personal Data and Other Rights of the Client
1.
The Client has the right to receive information provided by law. Most information is on the “My data” section of the website, where the Client can verify and correct it and withdraw consent to commercial messages.
2.
The Client has the following rights:
- – request access to personal data;
- – request correction or deletion;
- – request restriction of processing;
- – object to processing;
- – data portability, if applicable.
To avoid abuse, applications must allow identification (signed digitally or submitted in person). We will respond within 30 days. A request to stop processing is treated as a contract termination request.
If you are not satisfied with our response, you may file a complaint with the State Data Inspectorate or a court. We appreciate if you contact us first.
The Client’s Consent to Data Processing and the Right to Revoke It
The Client may give consent to processing of personal data based on consent (e.g. commercial notifications) on the website.
1.
The Client has the right to revoke consent at any time in the same way it was given.
2.
Revocation does not affect processing performed while consent was valid.
3.
Revocation cannot stop processing based on other legal bases.
Communication with the Client and Commercial Messages
1.
SIA “KORS N” communicates with the Client using the contact information specified by the Client (phone number, e-mail).
2.
Communication under the service agreement is carried out on the basis of the concluded agreement (e.g. delivery coordination, invoices, lease status).
3.
Commercial notifications are sent in accordance with legal acts or with Client consent.
4.
The Client’s consent to receive commercial notifications is valid until revoked (including after contract termination). The Client may opt-out via a link in each notification.
5.
SIA “KORS N” stops sending commercial notifications as soon as the opt-out request is processed, which may take up to three days.
Responsibilities of Company Employees
1.
Any information/data obtained by an employee in the course of duties is confidential and must be protected until management declares it public or reclassified.
2.
Personal data may be collected and processed by employees only if necessary and within the scope of their authority, in compliance with data protection law (especially the GDPR).
Website Visits and Cookie Processing
When visiting the website, the user's browser may save cookies—small text files containing technical information. Some cookies are necessary for site functionality; others are used only with user consent.
We use the following categories of cookies:
- – Necessary (ensure basic functionality, e.g. cart, session, CSRF protection)
- – Functional (improve usability, e.g. saving search history)
- – Analytical (collect anonymous statistics to improve the site)
- – Advertising (marketing and ad personalization)
- – Third-party (set by external services, e.g. Cloudflare)
Some cookies are installed only after the user expresses consent through the cookie management interface.
Cookie |
Purpose |
Storage Period |
Category |
cookieConsent |
Stores user selection by cookie categories |
1 year |
Necessary |
cart |
Cart ID, storing products |
30 days (renews) |
Necessary |
mnogoknigcom_session |
User session ID |
15 days (renews) |
Necessary |
remember_frontend_… |
Automatic login when selecting “Remember me” |
400 days |
Necessary |
XSRF-TOKEN |
CSRF protection |
15 days (renews) |
Necessary |
country |
Delivery country identifier |
395 days |
Necessary |
uid3 |
ID for A/B testing |
395 days |
Necessary |
search_history |
Saves user search history |
30 days (renews) |
Functional |
_ga |
Google Analytics |
2 years |
Analytical |
_ga_VNQN16V248 |
Google Analytics |
2 years |
Analytical |
_fbp |
Facebook Pixel |
90 days |
Advertising |
cf_clearance |
Cloudflare: bot check |
1 year |
Third-party |
__cf_bm |
Cloudflare |
1 day |
Third-party |
jv_… |
jivosite.com |
Persistent |
Third-party |
NID |
google.com |
6 months |
Third-party |
You have the right to restrict (prohibit) the storage of cookies on your end devices or delete saved cookies. This can be done through the settings of your web browser, but please note that this may affect site functionality.
You can change or delete cookie settings in your browser. Links to cookie management for popular browsers:
For more information on cookie management by device browser, see www.aboutcookies.org.
Updating Personal Data and the Need to Provide Your Personal Data
If there are any changes to the personal data you have provided to us, please share with us the latest data as soon as possible so that we can provide you with proper service and comply with the principles and purposes of data processing set out in the General Data Protection Regulation. We kindly ask you to make the relevant changes in your personal account.
Automated Decision Making
Please be informed that your data will not be used for automated decision-making.
How This Privacy Policy and Its Amendments Apply
This Privacy Policy is available on our website: mnogoknig.com
Please confirm that you have read this Privacy Policy before you select and pay for a product, register a personal account or subscribe to receive news and special offers from the website.
We reserve the right to supplement and amend this Privacy Policy at any time. The current version of the Privacy Policy is always available on the website.