Business English. Telephone Negotiations

The book "Business English. Telephone Negotiations" is intended for those who have daily business contacts with partners: entrepreneurs, secretaries, translators. In daily telephone negotiations, they need skills in business communication and knowledge of English business vocabulary. The book covers typical... everyday situations: how to introduce oneself and start a phone call, arrange a meeting, its time and place, offer something or inquire about something. Specially constructed conversational models will suggest how to navigate in cases where difficulties arise during the conversation. Each section of the book includes comments of a cultural nature, revealing the peculiarities of the English tradition of communication, which is also reflected in everyday business communication over the phone. A special section of the book includes grammatical and lexical material necessary for both independent understanding of the English language and use during a business meeting with English partners, as well as tables of international codes for English cities.
The concluding dictionary of the book is compiled using up-to-date business terminology.