I Hear You Clearly
Author: Марк Гоулстон
Printhouse: Mann, Ivanov i Ferber
Age restrictions: 12+
Year of publication: 2012
ISBN: 9785001952091, 9785916578751
Number of pages: 244
Size: 210х145х10 mm
Cover type: soft
Weight: 350 g
ID: 52588
What this book is about
We constantly need something from others, be it colleagues and clients, bosses and subordinates, children and spouses. Whether we can obtain it often depends on something important - our career, for example. Or at least a vacation spent according to our wishes.
Every day we persuade someone of something (some even get paid for it). And we don't always succeed.
How, when faced with a brick wall, can we break through it and achieve the desired result: get an answer, convince someone to do something or not to do something...? The key to successful negotiations is the ability to listen and hear the other person and to understand what they expect from you. This notion is, in general, not new, but there are still very few effective methods available.
This book is written by a scientist and an experienced negotiation practitioner in one person. Mark Goulston, a practicing psychiatrist, explains how to develop the skill of listening and how to apply it not only at work but also in everyday life.
Who this book is for
For businesspeople who need to negotiate every day and manage their employees. For their children, who need to find common ground with their parents every evening.
For anyone who wants to be heard and understood and is ready to hear and understand others.
Why we decided to publish this book
Because the topic of successfully conducting negotiations is still more relevant than ever - despite the vast amount of books on negotiations. And also because...
The "trick" of the book
Mark Goulston trains the best negotiators of the FBI. When such an expert shares experience - it would be a shame not to take advantage of it!