This handbook, compiled by bestselling author Joe Owen, is an indispensable guide that describes the key skills of a successful leader. It is based on the experiences of over a thousand leaders from public, private, and volunteer organizations around the world. The author explains what is effective in practice, rather than in theory, in such important areas as communication and working with people, career, thinking, personal values, and behavior. Each skill is presented briefly and clearly and is accompanied by useful advice for practical application in life.
These skills help overcome real challenges for real leaders, and any reader can create their unique formula for success, based on their own context.
The fourth edition is supplemented with entirely new materials that are essential for successful leaders: it includes three sections on finance (budgeting, expenses, pricing, and investment projects), politics (influence, negotiation, networking, and partnership), and strategy (strategic models, customer needs, marketing, pricing, and advertising). The knowledge gained from this handbook will strengthen the confidence and technical preparation of managers and help them rise above their peers.