Before you is not just another textbook on manipulation. This is an honest conversation about how to turn sales from a routine into an art based on love, attention, and humanity, stemming from the famous author’s course "I Hate Selling." This book is for those who want to not just close deals but to create value, build relationships, and ultimately become better—in work and in life.
You will find deep reflections and proven tools that will help:
• turn sales into a conscious and inspiring process;
• develop emotional intelligence and learn to establish instant rapport and trust;
• build a career that grows in parallel with your inner growth;
• hone your skills so that each deal brings not only income but also joy.
This book is an invitation to a world where the profession of a salesperson becomes a privilege, and the skill of selling is comparable to a virtuoso performance on a musical instrument: it requires talent, daily hard work, and soul.
Olga Kropova—ICF coach, expert in service and sustainable sales. Over 20 years of practice. Founder of the Academy for the Development of Soft Skills.