Verbal Judo. Powerful Communication Strategies for Resolving Disputes and Conflicts

Verbal judo is the martial art of mind and speech that will prepare you for any argument. Listen and speak more effectively, engage people in dialogue, avoid the most common communication mistakes, and use proven strategies that will allow you to successfully convey your point of view and win the majority of disputes. Verbal judo offers a creative approach to conflicts that helps to ease the situation and achieve cooperation from partners, bosses, and even teenagers.