Stanford University professor Robert Sutton explains how to change difficult colleagues, part ways with those who cannot be changed, and establish healthy relationships within the company. You can call such people scoundrels, bastards, goats, tyrants, complete egotists, or even jerks, who...
can do nothing but criticize and mock. They cause problems for their colleagues and reduce the productivity of the entire organization. This book will tell you how to communicate with people who disrupt productive work. Civilized and productive work teams exist, and you can achieve having just such a team. The growth of productivity and results for the company will not keep you waiting.
Stanford University professor Robert Sutton explains how to change difficult colleagues, part ways with those who cannot be changed, and establish healthy relationships within the company. You can call such people scoundrels, bastards, goats, tyrants, complete egotists, or even jerks, who can do nothing but criticize and mock. They cause problems for their colleagues and reduce the productivity of the entire organization. This book will tell you how to communicate with people who disrupt productive work. Civilized and productive work teams exist, and you can achieve having just such a team. The growth of productivity and results for the company will not keep you waiting.
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