It's Not What It Seems. How to Escape Communication Deadlocks That We Create for Ourselves

A NEW BOOK BY THE WELL-KNOWN COACH-CONSULTANT TO TOP LEADERS OF RUSSIAN BUSINESS — MARINA MELIYA. HER BOOKS HAVE SOLD 200,000 COPIES.

«This book is about the mistakes in communication that we make while being confident that we are doing everything... right. About how we get offended by others, quarrel with them, and find ourselves in dead-end situations. But most importantly — about how to escape these dead ends with minimal losses and restore contact.»

Even the most experienced among us fall into communication traps. It doesn't matter whether we are communicating with a business partner or family; it is very easy to start a conflict out of nothing. Marina Melia believes that for effective communication and conducting complex negotiations, it is important to first pay attention to the psychological reasons behind one's behavior.

Marina Melia has identified several of the most problematic phenomena of communication, and in each chapter, she examines one of them through a specific example, and most importantly, provides tested practical recommendations.

THIS BOOK WILL HELP YOU UNDERSTAND:
– how to argue so that it doesn't turn into a quarrel;
– when it is important to say «no»;
– what are «dead» and «living» words;
– how to properly praise and criticize;
– how to get out of unhealthy relationships.

MARINA MELIYA — a professor of psychology, practicing for over 50 years. A coach-consultant to top leaders of Russian business, author of bestsellers «Want — Can — Must», «Marina Meliya Method», «Leave the Child Alone!», «Mom Is Nearby!».