First, Break All the Rules! What Do the Best Managers in the World Do Differently?

Even the simplest job requires talent. To think that anyone can be taught to do any job and that it only depends on the incentive system and ambitions is to confuse talent, knowledge, and skills. Talent is innate, while knowledge... and skills are acquired. The book by Marcus Buckingham and Curt Coffman summarizes the monumental twenty-five-year work of the Gallup Institute, the essence of which is that people cannot be changed, and we should not expect them to do what they are not gifted to do. We need to identify their existing talents and help them develop their strengths. The alignment of a person's abilities with the role they perform is what every manager should strive for.

The book is intended for all practicing managers.