Shipping and payment

ORDER PROCESSING TIME

Usually, order processing takes 1–3 business days. During high-demand periods, it may take 3–5 business days.

Items marked «On Order» are requested directly from the publisher. In this case, the wait can be up to 2 weeks.

We will keep you informed via email at each stage of your order.

All orders are shipped from our warehouse in Latvia.

DELIVERY TIME & COSTS

Pickup from our partner stores — free of charge.

You can find the addresses of our stores in the “Stores” section. Your orders will be held for 7 days. If you cannot pick up your order in time, please contact the store where the delivery is made.

  • DPD Parcel Locker — €2.99; for orders over €35 — free
  • Venipak Parcel Locker — €3.19; for orders over €35 — free
  • Omniva Parcel Locker — €3.99
  • Courier delivery in Vilnius — €5.99
  • Courier delivery in Lithuania — €7.99

Important! Maximum parcel size for lockers: 32 x 61 x 35 cm. Maximum weight: 30 kg. Delivery time: 1–3 days after dispatch. The parcel can be stored in the locker for 7 days.

PAYMENT METHODS

  • Cash on delivery at the store
  • Bank transfer
  • VISA, Mastercard, Paysera, Apple Pay
  • Electronic gift card (online store only). You can order it in the «Gift Card» section

EU COUNTRIES

Delivery to EU countries is made via courier services VENIPAK, DPD, HRX, Eksprespasts.

Delivery cost is calculated individually for each country. You can see the exact amount in the cart or during checkout.

Delivery time:

  • Standard courier delivery: 5–12 business days after dispatch
  • Standard postal delivery: 6–14 business days after dispatch

*Delivery to islands (Cyprus, Canary Islands, Malta, Greek islands, etc.) is always paid and carried out via Latvian Post — Eksprespasts. Price depends on the weight and volume of the order.

NON-EU COUNTRIES

Delivery is carried out via Latvian Post — Eksprespasts. Price depends on the weight and volume of the order.

The parcel may be subject to customs duties. Information about customs fees and payment terms can be found on the customs authority website of your country.

We do not deliver to Ukraine, Russia, or Belarus.

CONTACT

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