German for Business. Telephone Phrasebook

The book «German for Business. Telephone Phrasebook» is a practical language guide. It is intended for those who have everyday business contacts with partners from Germany – for entrepreneurs, assistants, and translators. In the course of daily telephone negotiations, they... need skills in business communication and knowledge of business vocabulary.
The book covers typical everyday situations: how to introduce oneself and start a telephone conversation, agree on a meeting, its time and place, offer something or inquire about something. Specially constructed conversational models will provide guidance on how to navigate situations when difficulties arise during the conversation.
Each section of the book includes comments of a cultural nature, revealing the peculiarities of the German communication tradition, which also reflects in everyday business communication by phone.