Help. How to offer, provide, and accept it

A book by organizational development guru Edgar Schein on the fundamental activity of human beings — help: how to offer and accept it.
Have you ever given advice or consulted? Rushed to help those in need of support? Fixing something or asking for a favor? Relationships of help permeate our lives. We invest our time, emotions, ideas, skills, and expect at least gratitude in return. But help is not always timely or sufficient, and sometimes, let’s be honest, it is not needed at all. How can we ensure that all participants in the process are satisfied?
In this book, the author examines numerous practical examples:
• useful and useless help;
• social and psychological mechanisms of help;
• the dynamics of help relationships;
• types of help and roles.
You will learn how to build the communication process, including in teamwork, what questions to start with when providing help, and understand how to behave as a helper or someone receiving help.