12 Elements of Emotional Intelligence: How to Become an Inspiring Leader

Every successful person needs to be able to understand and use emotions to influence and manage people. In this book, the legendary psychologist Daniel Goleman – a two-time Pulitzer Prize nominee, bestselling author, and founder of emotional intelligence theory – along with his colleagues, explains how emotional intelligence works in practice. Here, 12 competencies are discussed in detail and in an accessible manner, which will help you get a promotion, become an effective employee, or an outstanding leader – from self-control and empathy to conflict management and the ability to inspire. You will learn what these competencies are, why they are important, how to master them, and how to effectively apply them at work and in life.