Customers for Life
Sewell advises everyone to focus on repeat customers, as... a mindset geared towards one-time sales makes a business unstable. And he convincingly proves: to retain a customer, it is necessary to rethink not only your views on service as such but also on work organization, wage payment, cleanliness of premises, landscape design, and many other details.
Author: БРАУН П., СЬЮЭЛЛ К.
Printhouse: Mann, Ivanov i Ferber
Series: NEON Pocketbooks
Age restrictions: 16+
Year of publication: 2023
ISBN: 9785002141784
Number of pages: 288
Size: 18.5x12.5x2.3 mm
Cover type: Мягкая обложка
Weight: 210 g
ID: 1495634
from € 38.94
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