Английский для бизнеса. Телефонный разговорник

The book "English for Business. Telephone Conversation Guide" is a practical language manual. It is intended for those who have everyday business contacts with English-speaking partners – for entrepreneurs, assistants, and translators. In daily telephone negotiations, they need skills in... business communication and knowledge of business vocabulary.
The book covers typical everyday situations: how to introduce oneself and start a phone conversation, arrange a meeting, its time and place, offer something or inquire about something. Specially constructed conversation models will help navigate situations where difficulties arise during the conversation.
The book includes information on how to use a payphone in the UK and provides the telephone codes of major cities in the country.