Конфликтология: Учебник для вузов

A new, revised, and supplemented edition of the first Russian textbook that summarizes and systematizes scientific knowledge about conflicts, obtained in seventeen fields of domestic science. From the standpoint of a systematic approach, the foundations of conflictology are presented, the... history of the development of its main branches is outlined, and a universal conceptual scheme for describing conflicts is revealed. The methodology, methods, and techniques for studying conflicts, their characteristics in various fields of interaction, conditions, and ways of constructive conflict regulation are considered. 

For students studying the course of conflictology, postgraduate students, university teachers, practicing conflictologists, and anyone interested in the problem of preventing and resolving interpersonal and social conflicts.