Online Communication. How to Effectively Conduct Meetings, Negotiations, Webinars, and Live Broadcasts

PUBLISHER'S NOTE Online communication is a constant challenge. Achieving understanding with a virtual interlocutor, captivating conference listeners, conducting calls with colleagues without spending a minute clarifying additional information. In this book, a team of virtual communication specialists has gathered practical life hacks and proven tips that will help make online communication pleasant, effective, and successful. From "Online Communication" you will learn: • how to control the audience's attention through the screen; • what voice registers are and how to use them in communication; • how to prevent technical issues during an online meeting; • and what to do if they do occur. ABOUT THE AUTHORS Fyodor Balandin, television and radio presenter at Moscow 24, NTV, TVC, Moscow FM; head of the public speaking department at Business Speech; teacher at the journalism faculty of Lomonosov Moscow State University; expert for public and business publications. Fyodor Vasiliev, trainer-expert in intercultural communication and client orientation; general director of TheSales; lecturer at the Higher School of Economics. Yana Malintseva, trainer-expert in communication and thinking skills; Master of Psychology; lecturer at the School of Critical Thinking of Nikita Nepryakhin. Dmitry Skvortsov, PhD; General Director of the School of Critical Thinking; trainer-expert in teaching critical thinking and argumentation skills; invited lecturer in HSE projects. REVIEWS "The best I have read on this topic. A unique composition of authors - representatives of business and science, philosophers and psychologists - all this provides a holistic and systemic view on such a complex and highly relevant topic as virtual communication. Many unexpected secrets, nuances and aspects, tips and methodologies - this makes the book as practical and applicable as possible. And, most importantly, everything is explained in detail from the perspective of modern scientific research. A pleasure and benefit!" - Nikita Nepryakhin, writer, speaker, in