Privacy Policy

SIA KORS N Privacy Policy

With respect to your right for the protection of personal data, this Privacy Policy describes how personal data is processed and protected on the website www.mnogoknig.com (hereinafter referred to as the "Website") in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

Contents

  • General Provisions and Information about the Data Controller
  • Purposes of Processing Personal Data
  • Legal Basis for Processing Personal Data
  • Processing Personal Data
  • Storage of Personal Data
  • Access to Personal Data and Other Rights of the Client
  • The Client’s Consent to Data Processing and the Right to Revoke It
  • Responsibilities of Company Employees
  • Website Visits and Cookie Processing
  • Updating Personal Data and the Need to Provide Your Personal Data
  • Automated Decision Making
  • How This Privacy Policy and its Amendments Apply

General Provisions and Information about the Data Controller

  • 1. Personal data is any information about an identified or identifiable natural person.
  • The website is maintained and the personal data is controlled by SIA KORS N, registration number 40003510611, legal address Latgales Street 377-78, Riga, LV-1063, e-mail: [email protected].
  • 2. This privacy policy applies to ensure the privacy and protection of personal data in relation to the following groups (hereinafter collectively referred to as Clients):
    • - natural persons - clients of SIA "KORS N" (including potential, former and current ones);
    • - visitors of the website;
    • - persons whose personal data is processed in social networks in connection with marketing activities organized by SIA "KORS N".
  • 3. SIA "KORS N" cares about the privacy of Clients and the protection of personal data, respects the rights of Clients to the legality of the personal data processing in accordance with applicable legal acts: the Law on the Protection of Personal Data of Individuals, the General Data Protection Regulation and other applicable legal acts in the field of privacy and data processing.
  • 4. The privacy policy applies to the processing of data regardless of the format and/or environment in which the Client provides personal data (in person, on the website, in written or by phone).
  • We process the personal data that you have provided yourself and that is necessary to provide services, respond to reviews or send commercial messages:
  • - when registering a personal account on the website (name, surname, email address, phone number)
  • - when selecting and paying for goods on the website without registering a personal account (name, surname, email address, phone number)
  • - by subscribing to receive news and special offers from the website (name, surname, email address)
  • - We also store data on your purchases made on the website (selected goods, amounts, dates).
  • - We do not process your payment information in any way. Payment card data is stored only in the payment system.

Purposes of personal data processing

  • 1. SIA "KORS N" processes personal data for the following purposes:
    • - provision of services and sale of goods;
    • - identification of the client;
    • - preparation and conclusion of the contract;
    • - delivery of goods and provision of services (fulfillment of obligations under the contract);
    • - development of new goods and services;
    • - advertising and distribution of goods and services for commercial purposes;
    • - customer service;
    • - consideration of objections or claims;
    • - administration of settlements;
    • - debt collection;
    • - maintenance and improvement of the operation of websites and mobile applications;
    • - business planning and analytics;
    • - ensuring the safety of clients, protection of the company's property;
    • - other specific purposes for which the consent of the Client is obtained at the time of providing the relevant data to SIA "KORS N".

Legal basis for processing personal data

  • 1. SIA "KORS N" processes the personal data of the Client based on the following legal bases:
    • - conclusion and performance of the contract – to conclude the contract upon the Client's request and ensure its performance;
    • - compliance with regulation – to fulfill the obligations established by mandatory external regulations;
    • - based on the consent of the Client - the data subject;
    • - legitimate interests – to implement the legitimate interests of SIA "KORS N" arising from the obligations between SIA "KORS N" and the Client, the concluded contract or the law.
  • 2. The legitimate interests of SIA "KORS N" include:
    • - carrying out commercial activities;
    • - verifying the identity of the Client before concluding the contract;
    • - ensuring the fulfillment of obligations under the contract;
    • - saving orders for goods and services, as well as their records (e.g. verbal or written);
    • - analysis of the operation of the SIA "KORS N" website;
    • - administration of the SIA "KORS N" Client account;
    • - advertising its goods and services, sending commercial notifications;
    • - sending messages about the progress of the application and the execution of purchase agreements;
    • - preventing fraud;
    • - administering purchases, payments and orders;
    • - informing the public about its activities.

Processing of personal data

  • 1. SIA "KORS N" processes the Client's data using modern technologies, taking into account existing privacy risks and available organizational, financial and technical resources.
  • 2. In order to ensure high-quality and prompt fulfillment of obligations under the contract with the Client, SIA "KORS N" may authorize its partners to perform individual actions for the delivery of goods or provision of services, such as delivery of goods, leasing services, sending commercial messages, etc. When performing these tasks, SIA "KORS N" partners process the Client's personal data and are considered SIA "KORS N" data processors. SIA "KORS N" has the right to transfer the Client's personal data necessary for the performance of these actions to partners to the extent necessary for the performance of such actions. Such data processors may be:
  • - IT service providers who help us protect, systematize and process personal data as well as ensure the operation and development of the website, including, without limitation, cloud service providers, software developers, etc.;
  • - email delivery service providers that help send marketing messages to data subjects;
  • - service providers that help display personalized marketing messages;
  • - accounting and legal service providers.
  • 3. SIA "KORS N" partners (in the status of data processors) will ensure that the requirements for processing and protecting personal data are met in accordance with the concluded Data Processing Agreements and legal acts, and will not use personal data for any other purposes than fulfilling obligations under the agreement with the Client on behalf of SIA "KORS N".
  • 4. SIA "KORS N" does not disclose the Client's personal data to third parties, except in the following cases:
  • - if the relevant third party needs to transfer the data within the framework of the concluded agreement (e.g. delivery of goods);
  • - if the client has given explicit and unambiguous consent;
  • - in cases stipulated by external regulations, upon a justified request of the persons provided for therein in the established manner and scope;
  • - to protect the legitimate interests of SIA "KORS N" in cases provided for by external regulations.
  • - we do not transfer personal data to third countries or international organizations.
  • - all personal data is stored in the European Union.
  • Personal data is stored for as long as:
  • - the agreement concluded with the Client is valid;
  • - in accordance with the established procedure, third-party regulations of SIA "KORS N" or the Client can implement their legitimate interests;
  • - there is a legal obligation to store the data;
  • - the Client's consent to the relevant processing of personal data is valid, unless there is another legal basis for processing the data.
  • - We store personal data no longer than is necessary for the purposes for which they are processed. The storage periods for personal data are determined on the basis of applicable law, your consent or our legitimate interests.
  • - In any case, your data will be deleted no later than one month after receiving the relevant notification if you revoke your consent to the processing of your personal data. Upon expiration of the storage period for personal data, they are permanently deleted or anonymized.

Access to personal data and other rights of the Client

1.

The Client has the right to receive information provided for by regulations in connection with the processing of his data. Most of the information about the Client is already posted on the website in the "My data" section, where the Client can verify their accuracy, correct them and withdraw their consent to receive commercial messages.

2.

The Client has the following rights:

  • - to request access to their personal data;
  • - to request correction or deletion of personal data;
  • - to request restriction of processing;
  • - to object to the processing of personal data;
  • - to transfer data, if applicable.

In order to avoid abuse of the client’s data and rights, the application may only be submitted in a form that allows identification of the person submitting the application (the application must be signed digitally or submitted in person to SIA “KORS N”). We have the right to respond to such applications within 30 days. A request to stop data processing is considered as an application to terminate a contract with a regular customer.

If you are not satisfied with our response or actions, you have the right to file a complaint with the State Data Inspectorate or, if necessary, with a court. However, we would appreciate it if you contact us first if you have any questions or concerns.

The Client’s consent to data processing and the right to revoke it

The Client may agree upon the processing of personal data, the legal basis of which is consent on the website (e.g. receiving commercial notices, etc.).

1.

The Client has the right to revoke consent to data processing at any time in the same way in which it was given.

2.

Revocation of consent does not affect the processing of data that was carried out at the time when the Client’s consent was valid.

3.

Revocation of consent cannot stop the processing of data that is carried out on the basis of other legal bases.

Communication with the Client and commercial messages.

1.

SIA “KORS N” communicates with the Client using the contact information specified by the Client (phone number, e-mail address).

2.

Communication under the obligations of the service agreement is carried out by SIA “KORS N” on the basis of the concluded agreement (e.g. coordinating the time of delivery of goods, information on purchases and invoices, on the status of the leasing application, etc.).

3.

Communication regarding commercial notifications about SIA “KORS N” is carried out in accordance with regulatory acts or with the consent of the Client.

4.

The Client may agree upon the processing of personal data, the legal basis of which is consent on the website (e.g. receiving commercial notices, etc.).

5.

The Client’s consent to receive commercial notifications is valid until it is revoked (including after termination of the service agreement). The Client may at any time refuse to receive further commercial notifications by clicking on the corresponding link in a specific notification.

6.

SIA “KORS N” stops sending commercial notifications as soon as the Client’s request to refuse to receive further commercial notifications is processed, which may take up to three days.

Responsibilities of SIA KORS N employees

1.

Any information/data obtained by an employee of SIA KORS N in the course of performing their job duties is considered confidential and must be treated as confidential, ensuring their protection in accordance with this Policy, and is not subject to disclosure to third parties until and unless the management notifies that such information has become public or has been reclassified as information no longer protected in the manner prescribed by this Policy.

2.

All personal data and other information by which an individual can be identified may be collected and processed only if necessary and to the extent necessary for the employee to perform their job duties, provided that such actions are carried out within the scope of the authority granted to the employee and in accordance with the statutory data protection requirements (especially in accordance with the General Data Protection Regulation).

Visits to the website and processing of cookies

When visiting a website, the user's browser may save cookies, i.e. small text files containing technical information. Some cookies are necessary for the site to function, others are used only with the user's consent.

We use the following categories of cookies:

  • - Necessary (ensure basic functionality of the site, e.g. shopping cart, session, CSRF protection).
  • - Functional (improve usability of the site, e.g. saving search history).
  • - Analytical (allow collecting anonymous statistics to improve the site).
  • - Advertising (marketing purposes and personalization of advertising).
  • - Third-party (installed by external services, e.g. Cloudflare).

 

Some cookies are installed only after the user expresses consent through the cookie management interface.

Cookie Purpose Storage Period Category
cookieConsent Stores user selection by cookie categories 1 year Necessary
cart Cart ID, storing products 30 days (renews) Necessary
mnogokniglv_session User session ID 15 days (renews Necessary
remember_frontend_… Automatic login when selecting "Remember me" 400 days Necessary
XSRF-TOKEN CSRF protection 15 days (renews) Necessary
uid3 ID for A/B testing 395 days Necessary
search_history Saves user search history 30 days (renews) Functional
_ga Google Analytics 2 years Analytical
_ga_VNQN16V248 Google Analytics 2 years Analytical
_fbp Facebook Pixel 90 days Advertising
cf_clearance Cloudflare: bot check 1 year Third-party
__cf_bm Cloudflare 1 day Third-party
jv_... jivosite.com Persistent Third-party
NID google.com 6 months Third-party

You have the right to restrict (prohibit) the storage of cookies on your end devices or delete saved cookies. This can be done through the settings of your web browser, but please note that this may affect the functionality of the website.

You can change or delete cookie settings in the settings of your Internet browser. Links to information resources on cookie management for the most popular browsers:

For more information on how to manage cookies depending on your device browser, please visitwww.aboutcookies.org.

Updating personal data and the need to provide your personal data

If there are any changes to the personal data you have provided to us, please share with us the latest data as soon as possible so that we can provide you with the proper service and comply with the principles and purposes of data processing set out in the General Data Protection Regulation. We kinfly ask you to make the relevant changes in your personal account.

Automated decision-making

Please be informed that your data will not be used for automated decision-making.

How this Privacy Policy and its amendments apply

This Privacy Policy is available on our website www.mnogoknig.com

Please confirm that you have read this Privacy Policy before you select and pay for a product, register a personal account or subscribe to receive news and special offers from the website.

We reserve the right to supplement and amend this Privacy Policy at any time. The current version of the Privacy Policy is always available on the website.

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